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Tepper School Faculty Directory



Carnegie Mellon: Tepper School of Business

Linda Argote

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David M. Kirr and Barbara A. Kirr Professor of Organizational Behavior and Theory; Director, Center for Organizational Learning, Innovation and Knowledge

Education:
  • Tulane University - B.S. - 1975
  • University of Michigan - Ph.D. - 1979
Areas of Expertise:
  • Organizational Behavior and Theory
Teaching and Research Interests:
  • Group and organizational learning, innovation, productivity, knowledge transfer, organizational memory, social identity, group processes and performance.
Published Papers: 
  • The Learning Curve of Knowledge Workers in a Professional Call Center
    Information System Research 23(3), 2012; 887-902.
    (with: Y. Kim, R. Krishnan)

  • Transactive Memory Systems: Micro Foundations of Dynamic Capabilities
    Journal of Management Studies 49(8), 2012; 1375-1382.
    (with: Yuqing Ren)

  • Organizational Learning: From Experience to Knowledge
    Organization Science 22, 2011; 1123-1137.
    (with: Ella Miron-Spektor)

  • Organizational Learning Research: Past, Present and Future
    Management Learning 42(4), 2011; 439-446.

  • Paradoxical Frames and Creative Sparks: Enhancing Creativity through Conflict and Integration
    Organizational Behavior and Human Decision Processes 216(2), 2011; 216-240.
    (with: Ella Miron-Spektor, Francesca Gino)

  • Transactive Memory Systems: An Integrative Framework of Key Dimension, Antecedents and Consequences
    Academy of Management Annals 5, 2011; 189-230.
    (with: Yuqing Ren)

  • First Get Your Feet Wet: When and Why Prior Experience Fosters Team Creativity
    Organizational Behavior and Human Decision Processes 111(2), 2010; 93-101.
    (with: Francesca Gino, Ella Miron-Spektor, Gergana Todorova)

  • Organizational Learning: Review and Future Directions
    International Review of Industrial and Organizational Psychology, 2007; 193-234.
    (with: Gergana Todorova)

  • A Behavioral Theory of the Firm-40 Years and Counting: Introduction and Impact
    Organization Science 18, 2007; 337-349.
    (with: H. Greve)

  • The contingent effects of transactive memory: When is it more beneficial to know what others know?
    Management Science 52, 2006; 671-682.
    (with: Yuqing Ren, Kathleen Carley)

  • Knowledge transfer between groups via personnel rotation: Effects of social identity and knowledge quality
    Organizational Behavior and Human Decisions Processes 96, 2005; 56-71.
    (with: Aimee Kane, John Levine)

  • Individual experience and experience working together: Predicting learning rates from knowing what to do and knowing who knows what
    Management Science 51, 2005; 869-881.
    (with: Ray Reagans, Daria Brooks)

  • Information technology and organizational learning: An empirical analysis
    Proceedings of the 25th Annual International Conference on Information Systems (ICIS), 2004; 11-21.
    (with: Michael Ashworth, Tridas Mukhopadhyay)

  • Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes
    Management Science 49, 2003; 571-582.
    (with: William McEvily, Ray Reagans)

  • Knowledge transfer in organizations: Learning from the experience of others
    Organizational Behavior and Human Decision Processes 82, 2000; 1-8.
    (with: P. Ingram, L. Levine, R. Moreland)

  • Knowledge Transfer in Organizations: A Basis for Competitive Advantage in Firms
    Organizational Behavior and Human Decision Processes 82, 2000; 150-169.
    (with: P. Ingram)

  • An Empirical Investigation of the Micro Structure of Knowledge Acquisition and Transfer through Learning by Doing
    Operations Research 44, 1996; 77-86.
    (with: Dennis Epple, K. Murphy)

  • The Acquisition, Transfer and Depreciation of Knowledge in Service Organizations: Productivity in Franchises
    Management Science 44, 1995; 1750-1762.
    (with: E. Darr, Dennis Epple)

  • Group Versus Individual Training and Group Performance: The Mediating Role of Transactive Memory
    Personality and Social Psychology Bulletin, 1995.
    (with: D. Liang, R. Moreland)

  • Group Processes in Organizations: Continuity and Change
    International Review of Industrial and Organizational Psychology 8, 1993; 333-389.
    (with: J. McGrath)

  • Organizational Learning Curves; A Method for Investigating Intra-plant Transfer of Knowledge Acquired Through Learning by Doing
    Organization Science 2, February 1991; 58-70.
    (with: Dennis Epple, R Devadas)

  • The Persistence and Transfer of Learning in Industrial Settings
    Management Science 36, 1990; 140-154.
    (with: S. Beckman, Dennis Epple)

  • Learning Curves in Manufacturing
    Science 247, 1990; 920-924.
    (with: Dennis Epple)

  • The base-rate fallacy: Contrasting processing and outcomes of group and individual judgment
    Organizational Behavioral and Human Decision Processes 46, 1990; 296-310.
    (with: R Devadas, N Melone)

  • Input uncertainty and organizational coordination in hospital emergency units
    Administrative Science Quarterly 27, 1982; 420-434.

Publications: 
  • Organizational Learning: Creating, Retaining and Transferring Knowledge, (2nd Edition), Springer, (2013).

  • "Learning from direct and indirect experience in organizations: The effects of experience content, timing, and distribution."
    in P. Paulus & B. Nijstad (ed.) Group creativity, 277-303, Oxford University Press, New York, (2003).
    (with: Aimee Kane)

  • "Managing Knowledge in Organizations: Creating, Retaining and Transferring Knowledge"
    in Argote, L., McEvily, B., & Reagans, R. (ed.) Management Science, 49, (2003).

  • "Transactive memory in dynamic organizations"
    in R. Peterson and E. Mannix (ed.) Understanding the dynamic organization, 135-162, Lawrence Eribaum Associates, Mahwah, NJ, (2003).
    (with: R. Moreland)

  • "Intraorganizational learning"
    in J. A. C. Baum (ed.) Companion to organizations, 181-207, Oxford, UK: Blackwell, (2002).
    (with: Ron Ophir)

  • "Group learning in organizations"
    in M. E. Turner (ed.) Groups at work: Advances in theory and research, 369-411, Lawrence Erlbaum Associates, Mahway, NJ, (2001).
    (with: Deb Gruenfeld, C Naquin)

  • "Psychological Foundations of Knowledge Transfer in Organizations"
    in Argote, L., Ingram, P., Levine, J.M. and Moreland, R.L. (ed.) Organizational Behavior and Human Design Processes Psychological, (2000).

Awards:
  • Distinguished Scholar, Organization and Management Theory (OMT) Division, Academy Management
  • Distinguished Speaker, Technology Management Section (TMS), INFORMS
  • Montezemolo Visiting Professor, Judge Business School, University of Cambridge
  • Fellow of the Institute for Operations Research and the Management Sciences (INFORMS)
  • Fellow of the Association for Psychological Science (APS)
  • Fellow of the Academy of Management
Editorial Boards:
  • Academy of Management Review, 2002-
  • Group Dynamics: Theory, Research and Practice, 1996-
  • Journal of Applied Psychology, 2002-2003
  • Journal of Engineering and Technology Management, 1992-
  • Journal of Organizational Behavior, 1991-1998
  • Journal of Personality and Social Psychology, 1996-1998
  • Management Science (Associate Editor), 1992-1995, 2003-2004
  • Management Science (Departmental Editor), 1995-2002
  • Organization Science (Editor-in-chief), 2004-2010
  • Organization Science, 1988-1995
  • Personality and Social Psychology Bulletin, 1991, 1995-1998
Boards:
  • Institute for Operations Research and the Management Sciences (INFORMS), 2011-2012
  • Academy of Management Board of Governors, 2000 - 2002
Consulting:
  • National Science Foundation, Review Panel Member
  • National Research Council
  • National Science Foundation, Committee of Visitors
Courses Taught:
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