Richard O. Young

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Associate Teaching Professor of Business Management Communication

Teaching and Research Interests:

• The modeling of cognition in ill-structured management tasks including strategic planning, management consulting, negotiation and document design

Working Papers: 

• Business Communication: The Psychology of Audience Decision Making
  September, 2005.
  
  

Publications: 

• "Management Communication Science: From Rhetoric to Audience Decision Making", (January, 2009).
  
  
• "Audience Decision Making: A Review of the Research", (January, 2006).
  
  
• "Information Needs of Managers' Audiences", (January, 1992).
  
  
• "Decision-Making Expertise in the Audiences of Managers", (January, 1991).
  
  
• "The Rhetorical Difference: The Expert Consultant As Expert Rhetorician", (January, 1990).
  
  
• "Cognition and Negotiation", (January, 1989).
  (With: J Stratman)
  
  
• "Cognitive Processes in Argumentation: An Exploratory Study of Management Consulting Expertise", (January, 1989).
  
  
• "How Novice Managers Understand Labor Contract Negotiations", (January, 1989).
  (With: J Stratman)
  
  
• "Expert/Novice Differences in Management Consulting", (January, 1988).
  
  

Consulting:

• Pittsburgh start-up companies and service firms
• Bares Foundation
• Pennsylvania State Auditors

Courses Taught:

• Presenting and Decision Making (45-791)
  (Masters Program)
  • 2008, Mini 1 (Section: L)
  • 2007, Mini 5 (Section: G)
  • 2007, Mini 5 (Section: N)
  
  
• Management Presentations (45-793)
  (Masters Program)
  • 2009, Mini 6 (Section: G)
  • 2009, Mini 6 (Section: N)
  • 2008, Mini 2 (Section: E)
  • 2007, Mini 6 (Section: G)
  • 2007, Mini 6 (Section: N)
  • 2007, Mini 2 (Section: E)
  
  
• Presentations for Comp'l Finance (45-795)
  (Masters Program)
  • 2009, Mini 4 (Section: I)
  • 2008, Mini 1 (Section: G)
  • 2008, Mini 1 (Section: H)
  • 2008, Mini 1 (Section: I)
  • 2007, Mini 4 (Section: H)
  • 2007, Mini 4 (Section: I)
  • 2007, Mini 1 (Section: G)
  • 2007, Mini 1 (Section: I)
  
  
• Presentations for Comp'l Finance (45-796)
  (Masters Program)
  • 2007, Mini 1 (Section: H)
  
  
• Presenting Competitively (45-948)
  (Masters Program)
  • 2008, Mini 3 (Section: A)
  • 2007, Mini 5 (Section: E)
  • 2007, Mini 5 (Section: M)
  • 2007, Mini 3 (Section: E)
  
  
• Consulting and Conflict Resolution (45-951)
  (Masters Program)
  • 2009, Mini 6 (Section: M)
  • 2008, Mini 2 (Section: E)
  • 2008, Mini 1 (Section: A)
  • 2008, Mini 1 (Section: E)
  • 2007, Mini 2 (Section: A)