Michael D. Smith

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Dean's Career Development Associate Professor in Information Systems, H. John Heinz III College and Joint Appointment at Tepper School of Business

Teaching and Research Interests:

• Electronic commerce and marketing, structure and competition in online markets, impact of digital distribution on consumer demand for piracy and physical media products.

Website and/or personal homepage:
http://www.heinz.cmu.edu/~mds/

Published Papers: 

• Prospects for Personalization on the Internet
  Journal of Interactive Marketing 23, 2009; 130-137.
  (With: Alan Montgomery)
  
  
• Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy
  Management Information Systems Quarterly 32, 2009; 312-338.
  (With: Rahul Telang)
  
  
• Compatibility and Proprietary Standards: The Impact of Conversion Technologies in IT-Markets with Network Effects
  Information Systems Research, In press.
  (With: Charles Liu, Esther Gal-Or, C Kemerer)
  
  
• Service Adoption and Pricing of Content Delivery Network Services
  Management Science 54, 2008; 1579-1593.
  (With: Kartik Hosanagar, John Chuang, Ramayya Krishnan)
  
  
• Gaining Trust Through Online Privacy Protection: Self-Regulation, Mandatory Standards, or Caveat Emptor
  Journal of Management Information Systems 24, 2008; 152-173.
  (With: Zhulei Tang, Yu Hu)
  
  
• Digital Business Models for Peer-to-Peer Networks: Analysis and Economic Issues
  Review of Network Economics 6, 2007; 194-213.
  (With: Ramayya Krishnan, Zhulei Tang, Rahul Telang)
  
  
• Internet Exchanges for Used Books: An Empirical Analysis of Product Cannibalization and Welfare Impact
  Information Systems Research, 2006.
  (With: Anindya Ghose, Rahul Telang)
  
  
• From Niches to Riches: The Anatomy of the Long Tail
  Sloan Management Review 47, Summer 2006; 67-71.
  (With: Erik Brynjolfsson, Yu Hu)
  
  
• An Empirical Analysis of Network Externalities in Peer-to-Peer Music Sharing Networks
  Information Systems Research 15, 2004; 155-174.
  (With: Atip Asvanund, Karen Clay, Ramayya Krishnan)
  
  
• Bigger May Not Be Better: An Empirical Analysis of Optimal Membership Rules in Peer to Peer Networks
  Information Systems Research 15, 2004; 155-174.
  (With: Karen Clay, Atip Asvanund, Ramayya Krishnan)
  
  
• Consumer Surplus in the Digital Economy: Estimating the Value of Increased Product Variety
  Management Science 49, 2003; 1580-1596.
  (With: Erik Brynjolfsson, Yu Hu)
  
  
• The Economics of Peer-to-Peer Networks
  Journal of Information Technology Theory and Applications 5, 2003; 31-44.
  (With: Ramayya Krishnan, Rahul Telang)
  
  
• The Impact of Shopbots on Electronic Markets
  Journal of the Academy of Marketing Science 30, 2002; 442-450.
  
  
• Customer Decision-Making at an Internet Shopbot: Brand Still Matters
  The Journal of Industrial Economics 49, 2001; 541-558.
  (With: Erik Brynjolfsson)
  
  
• Frictionless Commerce? A Comparison of Internet and Conventional Retailers
  Management Science 46, 2000; 563-585.
  (With: Erik Brynjolfsson)
  
  

Working Papers: 

• The Impact of Shopbot Use on Prices and Price Dispersion: Evidence from Online Book Retailing
  July, 2009.
  (With: Zhulei Tang, Alan Montgomery)
  
  
• All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.com
  July, 2009.
  (With: Pei-Yu Chen, Samita Dhanasobhon)
  
  
• Location, Location, Location: An Analysis of Profitability and Position in Online Advertising Markets
  July, 2009.
  (With: A. Agrawal, Kartik Hosanagar)
  
  
• Converting Pirates without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy
  July, 2009.
  (With: Samita Dhanasobhon, Rahul Telang)
  
  
• Standards Competition in the Presence of Digital Conversion Technology: An Empirical Analysis of the Flash Memory Card Market
  July, 2009.
  (With: Charles Liu, C Kemerer, Sandra Slaughter)
  
  
• The Virtual Commons: Why Free-Riding Can Be Tolerated in File Sharing Networks
  January, 2009.
  (With: Ramayya Krishnan, Zhulei Tang, Rahul Telang)
  
  
• Internet Exchanges for Used Digital Goods
  July, 2008.
  (With: Rahul Telang)
  
  
• Prospects for Personalization on the Internet
  October, 2007.
  (With: Alan Montgomery)
  
  
• The Impact of Shopbot Use on Prices and Price Dispersion: Evidence from Online Book Retailing
  March, 2007.
  (With: Zhulei Tang, Alan Montgomery)
  
  
• The Great Equalizer? An Empirical Analysis of Consumer Choice Behavior at an Internet Shopbot
  May, 2004.
  (With: Erik Brynjolfsson, Alan Montgomery)
  
  
• The Promotional Value of Peer-to-Peer Networks
  April, 2004.
  (With: Ramayya Krishnan, Alan Montgomery)
  
  

Publications: 

• "The Great Experiment: Pricing on the Internet"
  in Lowry, Cherrington and Watson (ed.) Handbook of Electronic Commerce in Business and Society, 139-152, New York: CRC Press, (January, 2001).
  (With: Karen ClayRamayya Krishnan)
  
  
• "Understanding Digital Markets: Review and Assessment"
  in Brynjolffson and Kahin (ed.) Understanding the Digital Economy, 99-136, Cambridge, MA: MIT Press, (January, 2000).
  (With: Joseph BaileyErik Brynjolfsson)
  
  

Awards:

• NSF CAREER Award, "Designing Efficient Information Exchanges: A Program for Research and Teaching NSF Award Number IIS-04485216, 2005-2010 - 2005
• MISM Teaching Excellence Award Nomination - 2005
• MISM/MSIT Best Teacher Award - 2004, 2009
• NET Institute Summer Research Grant, - 2004 and 2007
• Best Paper Award Nomination, 2004 International Conference on Information Systems (ICIS) - 2004
• MISM Teaching Excellence Award Winner - 2004
• Best Paper Award Runner-Up, 2004 Hawaii International Conference on System Sciences (HICSS) - 2004
• Amazon.com Research Grant - 2003
• National Society of Collegiate Scholars, Outstanding Faculty Award - 2002
• Best Paper Award Runner-Up, 2002 International Conference on Information Systems (ICIS) - 2002
• Carnegie Bosch Institute Faculty Development Grant - 2001
• Berkman Faculty Development Award - 2000

Editorial Boards:

• Information Systems Research (Senior Editor), 2009-
• MIS Quarterly (Associate Editor), 2008-2009
• Management Science (Associate Editor), 2004-2008
• Information Systems Research (Associate Editor), 2003-

Other Professional Activities:

• U.S. Patent 5,787,235: Fuzzy logic-based evidence fusion tool for network analysis, with Allen Bonde, Gregory Catherine, Rosemarie Napolitano, and Diane Wolfe (1998)
• Program Committee, Workshop on the Economics of Peer-to-Peer Systems (2003)
• Co-Chair, Workshop on Information Systems and Economics (2006)