Instructors S. Bagri, V.P. Finance, Fisher Scientific
S. Kekre, Bosch Professor of Manufacturing and
Operations, Tepper School of Business
T.A. To be announced
Class Time Thursday
6:30 to 9:30 pm
Focus of Course
This course will emphasize the bridging of strategy to execution in both manufacturing and service sectors. Increasingly, many companies are realizing that while their strategies were carefully orchestrated considering competitive focus and customer value function, the execution of plans often falters due to improper “fit” between strategy and execution at the operational level. The smart companies are better able to manage the intersection between technology, business process and people issues as they formulate and execute the business plans crafted during the strategic planning process. Risk reward is consequently better managed.
The course will provide various perspectives into the framework and tools needed to assess alternate strategies. It will highlight issues at the interface between operations and other functional areas such as marketing, finance/accounting, information technology and engineering/development. A mix of cases, lectures and guest speakers will be deployed to discuss the concepts. Group cases and presentations will simulate how such situations play out in the real world. Some of the key topics that will be covered are: outsourcing, customer profitability, service quality, large scale project management, entrepreneurial ventures and international operations management.